Upon payment, the sound file(s) is immediately delivered to you via a download link. You can also access the download link from your Member's Area. You have 7 days to download the sound file or 5 download attempts whichever comes first.
Since SwiftletSounds.com is offering intangible irrevocable
goods (i.e. digital content) we do not issue refunds once the order is accomplished and the product is
delivered/downloaded. As a customer you are responsible for understanding this upon
purchasing any item at our site.
However, we realize that exceptional circumstance can take place with regard to the character of the product we supply.
We DO honor requests for refund for the following reasons.
- Non-Delivery of the product: due to corrupt file;
- Download issues: Problem with the download link or you are having problems while downloading the product;
On the quality front, we ensure proper quality management practices and our company is audited on a semi-annual basis by an external quality certification agency.
Please, mind that our Support Team is ready to provide you
with timely and efficient professional assistance. Be sure that we will find
the best convenient solution for your query. We will gladly review your
problems per your contacting us via following means:
Click Here to Contact Us
Please, give it 24 hours for our Support Team to get back to you on the problem. Requests for a refund are accepted only within the period of 1 week after the order is placed. You should accompany this request with detailed and grounded reasons why you apply for a refund. Please, make sure your request does not contradict our Terms and Conditions. If the sound file is corrupt, please enclose the corrupt sound file in your email.